Why cellphones are so important in business.
Even if cellphones are often cited to have many disadvantages that range from eye-sight issues to forms of addiction, they have many other positive uses in different spheres such as business. Yuval Scarlat, chief executive and co-founder of Capriza, believes that businessmen may relish the idea of accelerating their businesses to some extent using their mobile phones, and prospering businesses are obviously perfect candidates to go mobile-only. Hence, it should be acknowledged that apart from being an excellent companion during the hours of boredom when employees tend to be relegated to minor employment positions that do not demand an “alert focus”, cellphones mean a lot in the business environment as well.
Due to its flexibility and convenience, we can take advantage of cellphones to create short videos based on the working process of employees in the workforce and share them via social sites so that the public could be able to get at least the slightest idea of the discipline in the company and whether the goods they produce satisfy the customers’ needs.
Another factor that makes cell phones so vital in business environment is their efficiency. One may ask why not use PC instead of smartphones, since computers tend to be faster and more functional that is of great need. Today’s cell phones prove themselves far more efficient than PCs as at times they are even much faster than them and another huge plus is their size. It may bring about slight but certain problems to carry ‘notebooks’ everywhere we go, but with cell phones being the size of our pocket, we can avoid this. Furthermore, it allows employees to have their duties done by communicating with colleagues even when they are traveling or engrossed in other obligations, which makes it possible to perform multiple tasks simultaneously.
Furthermore, saving the moments when the customers are “over the moon” because of the product they have purchased would be a very pleasant idea, since this could turn into another nonstandard means of advertisement to boost the business. In fact, the majority of companies, 81 percent to be exact, who provide great customer experiences and customer satisfaction do much better than their competitors, according to the 2009 “Customer Experience Maturity Monitor” report from the Peppers & Rogers Group.
With cellphones it is also possible to send product photos to potential customers at any time. For example, when having customers calling or emailing us who intend to ask about a new product, it is better and easier to take images of the items with a cellphone camera and email them a visual while we are still having a conversation with the customer, which helps increase our chances of making an instant sale. Or, we can use our cellphones to create various online brochures so as to email them to the customers.
Today, many employers have too many business cards scattered on their desk, which may be irritating to look at after the prodigious amount of work they perform daily. A good solution would be to use a mobile camera to store them digitally. An app such as CamCard to identify a business card and to add scheduled events for a later follow-up could be used for this purpose.
Another must-know use of cellphones is the possibility to create a checklist for employees. At some points of work life, we can encounter employees who are always late for work or who ignore the daily checklists set by the employers, which could have unwanted effects in the work environment. To alleviate this issue, it is better to send employees the lists with visuals of what the end of their “misbehavior” might lead to.
In many massive corporations, we may witness tons of documentations flooding the garbage bin. Sometimes these files turn out to be very essential, since they have been thrown out accidentally due to inaccurate filing or by the mistake of a tired manager. Assumingly, once an important document is destroyed, a colossal damage to the business may be expected. Thus, would it not be a good idea to store them all in our cellphones’ memory?
As one may witness, the uses of smartphone go on endless like a colony of ants. The way they help us in many stages of our business life is what we all must admit, because without this grandiose invention of mankind, we would still be using conventional method of communication, product delivery, and life as a whole.