Topic: BusinessE-Commerce

Last updated: February 10, 2020

Song VeYen QIUP-201804-002224Yang Yun Yi QIUP-201804-002317Eunice Mah Yi qianQIUP-201804-002226Shaun Gabriel Anthony QIUP-201804-002297•Online Shopping is a process for purchasing goods and services over the Internet through the use of a web browser.Inventor’s StoryThe inventor of online shopping was Michael Aldrich. In 1979, Michael Aldrich connected a domestic television by telephone line to a real-time transaction processing computer and invented what he called teleshopping.

Today it is called online shopping, e-commerce and e-business and it is a fast growing world-wide multi-billion dollar business. E-commerce changed the way the world does business. This is the story of how it online shopping began.83%17%Have You Shop Online Before?YesNo30%15%14%0%10%20%30%40%Once A MonthOnce Every 2 WeeksOnce A Week or MoreOftenFrequency of Shopping Online on 2017Frequency of Shopping OnlineComparison between Traditional Shopping and Online ShoppingTraditional Shoppinglose a lot of timevisit every shopwait for a free dressing room to try on the clothesOnline Shoppingsave time and moneycan easily compare the pricesVariety 1. Sizes2. Designs3.

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ColoursProcess of Online ShoppingMethod of payment•Credit card•Debit card•Paypal•Bank Transfer•Purchase Order•Wepay•Google checkout•checkADVANTAGES OF ONLINE SHOPPING1.Convenience•Deals can be done any day , anytime and anywhere.•Wide array of goods and choices can be found online.

•Consumer can purchase for their goods through online without ever leaving their house.2. Price comparisons•Price comparisons can be done easily from hundreds of different vendors.•Multiple websites often sell the same product. With the help of internet, prices can be instantly compared.

•Sometime cheap deals and better prices are available online.3. Discounts and Notifications•Online shops often offer deep discounts , rewards and cash back during the festivals and also some particular days.•They keep you apprised with their latest activities by signing up as member.4.

No pressure sales•Can avoid awkward overtures by eager salespeople.•Generally, in physical stores, the sales representatives try to convince buyers to buy the product. This will be a kind of pressure.

•In an online store, there is no salesperson hovering around and pressuring you to purchase an item.Disadvantages Of Online Shopping1.Shipping Charges2.

Delay In Delivery•Long duration ; lack of inventory management results in delay.•Cannot get instant gratification.•The delivery of the product to customer’ s doorstep takes time. This may frustrates consumer.3.

Frauds in Online Shopping•Fraud and identity theft are a constant threat when buying over the internet. •Bank details may be exposed and been misused which raises privacy issues.•Some consumer may be cheated by the seller for refusing to send you your items.4.Lack Of Touch•Quality & suitability of items may not satisfy customers’ requirement.•Photos and information of items online much better than the once you have the item in front .CONCLUSIONREFERENCE•••••••


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