KRISTINA dAW employment experienceMay 2012 Present Out of Hours Co-Ordinator SAGA HOMECARE Dealing with emergency care rotas outside of normal business hours for all of UK Ensuring call times are kept on schedule Communicating and managing carers Covering sickness and emergency absence of carers Communicating with outside agencies such as Police, social services etc Use of inhouse computing system Having excellent telephone and communication skills Being a strong team player January 2011May 2012 Sales Assistant – Sainsburys Insuring excellent customer care at all times Working departmental team withing large organisation Run department in managers absence Use of inhouse computing system Meet daily targets and deadlines Ordering and stock control Making cross sales April 2009January 2011 Bar Maid Cherry Pickers Public House Serving drink to the general public Being courteous at all times Day to day management of the pub when landlord is absent Education and qualifications2003-2007 Pent Valley School, Folkestone, Kent GCSE passed English Literature English Language Science (Chemistry, Physics, Biology) Mathematics Religious Education Art Computer Information Technology French Textiles 2007-2010 Canterbury College , Canterbury, Kent NVQ 1 2 3 Hairdressing Passed NVQ Level 1 hairdressing Passed NVQ Level 2 hairdressing Passed NVQ Level 3 Hairdressing Other achievements OCR Level National Certificate ICT awarded A Duke of Edinburgh Bronze award Duke of Edinburgh Silver award Try Angle award Personal BII License Current First Aid certificate Goldwell Trainingpersonal informationI am a reliable, hardworking person with a caring and trustworthy nature.
Since working in customer based roles I have acquired excellent listening and communication skills ensuring customer satisfaction at all times. Although I am able to work under my own initiative, I value being part of a team and have always considered myself to be a strong team player. I am renowned for being a quick learner and have a confident and natural ability to adapt to any given situation. references References are available on request NUMPAGES 2 NUMPAGES 2 PAGE 2 PAGE 2 Y, dXiJ(x(I_TS1EZBmU/xYy5g/GMGeD3Vqq8K)fw9xrxwrTZaGy8IjbRcXIu3KGnD1NIBsRuKV.ELM2fiVvlu8zH(W )6-rCSj id DAIqbJx6kASht(QpmcaSlXP1Mh9MVdDAaVBfJP8AVf 6Q