How to respond to suspected or alleged abuse.
The actions to take if there are suspicions that an individual is being abused.
I must go to the next superior in position. After I have reported the incident I still have a duty of care to my service users. If I feel that the service user is still at risk, then I speak with my manager regarding my concerns. If I feel my manager is not taking appropriate action, or I suspect my manager of abusing a patient then most company policies would state that I would need to contact the regional manager. I would also need to contact an inspectorate body.
Actions to take if an individual alleges that they are being abused.
Abuse can take many forms, including sexual, mental, and physical, and it can happen in many places, e.g., in the home, in hospital, and in the workplace. If someone alleges they are being abused, some of the actions you should take include:
Stay calm and listen to them,
Take what you are being told seriously,
Be aware that medical evidence might be needed,
Offer them support to help them to stop the abuse happening,
Make a written note of what you have been told and
Contact social services or the police
Depending on the age of the individual, if it is an adult call the local police if a minor call CPS, The Crown Prosecution Service.